AGENCY MEMO –ADVANCE PASSENGER INFORMATION(API)
This is to remind all travel agents are responsible for inputting advance passenger information (API) in the PNR with passenger genuine travel document details. Please kindly input the correct API in “SSR FOID” or “SSR DOCS” field for all China Eastern Airlines (MU) and Shanghai Airlines (FM) bookings. This information will be used to identify passenger at check in counter. China Eastern Airlines reserves the right to cancel such bookings without prior notice and/or passenger will be denied boarding if the SSR FOID / SSR DOCS is missing or with insufficient/fraud ID number.